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What kind of fabrics do you sell?We sell quality ankara, silk, Batik, and Adire fabrics of different colors and designs. Our fabrics are mainly 6 yards in length
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Can i order fabric samples before making a larger purchase?No, you can not. We don't sell samples as all our fabrics are sold in 6 yards. Although, you can visit any of our walk-in stores to physically assess any fabric of your choice.
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What sizes are your ready-to-wear clothes available in?Our ready-to-wear clothes are available in sizes small to 2xl for women. For the kids, we have sizes for every age grade of the kids from 1-2 to 10-12. We also accept custom orders where we create clothes to fit your specific size requirements.
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How long does delivery take after paying?Delivery time may vary depending on the location of the customer. - For orders within Lagos; Within 1-3 business days - For orders in other parts of Nigeria; Within 2-5 business days - For international orders; Typically 7-14 business days for standard shipping and 5-10 business days for expedited shipping. PS. Please note that delivery times may be affected by factors beyond our control, such as customs procedures and holidays. But if there are any delays, we will communicate that with you via email or phone call.
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How do I track my order after making a purchase?For orders within Lagos or Abuja, we will communicate the status of your order immediately after your order via email or phone and give you timely updates till you get your product. For interstate orders within Nigeria or international orders, we provide tracking information of your orders to keep you updated on the status of your delivery. Also, if you have any concerns about the delivery of your order, please contact our customer service team for assistance
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What payment methods are accepted on your website?We offer a variety of convenient and secure payment options to ensure a smooth purchasing experience for our customers. You can make payment using major credit and debit cards, including Visa, MasterCard, and American Express anywhere in the world. If you have any questions or require assistance with the payment process, our customer service team is always available to help.
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How do you handle customer inquiries or issues with orders?We have an active customer service team that is dedicated to providing prompt and efficient assistance to resolve any concerns or questions you may have. You can reach out to us through our website's live chat, email, or phone, and we will immediately address your needs.
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