Terms & Conditions

These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully before making any purchases.

1. Website Use:
You must be at least 16 years old to use our website or make purchases. You agree to provide accurate and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
 

2. Product Information:
We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy or completeness of this information.
 

Product images may vary slightly from the actual products due to factors such as lighting and screen settings.
 

3. Orders and Payments:
By placing an order on our website, you agree to pay the full amount specified at the time of purchase, including any applicable taxes and shipping fees. We reserve the right to refuse or cancel any orders placed through our website, at our sole discretion.
 

Payments are processed securely through our chosen payment gateway. We do not store or have access to your payment details.
 

4. Shipping and Delivery:
We aim to process and ship orders in a timely manner. However, delivery times may vary depending on your location and other factors beyond our control.
 

Once your order has been shipped, you will receive a confirmation email with tracking information. We are not responsible for any delays or issues caused by the shipping carrier.

5. Returns and Refunds:
Please refer to our Refund Policy for information about returns and refunds, including eligibility criteria and procedures.
 

6. Intellectual Property:
All content on our website, including text, images, logos, and designs, is the intellectual property of AnkaraHQ and protected by copyright and other laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
 

7. Limitation of Liability:
In no event shall AnkaraHQ or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of products, even if we have been advised of the possibility of such damages.
 

8. Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Federal High Court.
 

9. Changes to Terms and Conditions:
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the updated terms on our website.
 

10. Contact Us:
If you have any questions or concerns about these Terms and Conditions, please contact us. By using our website or making a purchase, you agree to abide by these Terms and Conditions.

 

Last Updated: [February 2024]